During the pandemic, I tend to begin messages this way— “I hope this email finds you well during this surreal season.” Whether it’s a work contact I’ve never met or someone I’ve known for years, I imagine saying so much more. Let’s face it, this one-sentence greeting barely scratches the surface of what may be happening off screen in their daily lives—of how the email really “finds” them. I want to reach through the ether and just give them a hug. I think about the words I wish to share…

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